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Managing and navigating the covid-19 crisis

Being able to continue supporting our customers

Text: Anders Lindqvist

Photo: Mycronic

In this pandemic Mycronic’s top priority is the health and well-being of our team members and to continue to support and service our customers. The focus has been, and remains to be, the safety of our employees, to slow down the spread and to secure critical functions within the company.

As a global solutions provider Mycronic has a great responsibility in this crisis, to our customers and their businesses. All measures we take aim to reduce the spread of covid-19, and as much is possible to maintain business as usual.

In our continued effort to support our customers our sales relations have to a larger extent moved online. Service and installations of equipment have so far seen limited impact due to our local service network worldwide. However, we have temporarily halted visits to customer-sites that are known to be a safety risk; and, we are strictly following safety recommendations enacted by local authorities.

We have deployed several precautions to ensure team member safety and to limit potential exposure to the virus. They range from travel restrictions to promoting good hygiene in our facilities worldwide and instructing employees to work from home. Being a manufacturing company, not all positions lend themselves to remote work. To protect our team we have, among other things, implemented rigorous cleaning and sanitation protocols to ensure we are doing our part to prevent the spread of this illness.

At Mycronic we work actively to secure in- and outbound deliveries and we closely monitor the development of our suppliers and freight forwarders. Of course, it is difficult to predict what the situation will look like going forward, but so far we have to a large extent been successful in keeping things moving.

As a global, high-tech company we are fortunate to have the technical infrastructure in place to continue our operations. While business travel is currently canceled, we are available for phone calls, emails, video chats, or messaging. If you have any further questions or concerns, please do not hesitate to reach out to us directly. Here you find contact details to your local Sales & Service office.

The situation is changing daily and we continue to navigate the complexities of this situation. We will continue to do our best to make this period as seamless as possible and maintain business as usual. 

Sincerely,
Anders Lindqvist, President and CEO of Mycronic

Text: Anders Lindqvist

Photo: Mycronic

Published: 20 3월 2020


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